Knowledge Management

Knowledge Management

The Agile Use of Knowledge

Managing knowledge in innovation processes is a crucial but complex task.
Recent changes in industries, the organization of work and digital technologies create not only new challenges but also new opportunities for the effective management of knowledge. Typically, knowledge nowadays is

  • widely distributed (within and between organizational units),
  • highly interconnected and -dependent (in socio-technical networks), and
  • fluid and short-dated (because of ever shorter innovation cycles).

These challenges require new approaches and tools that reflect the complex structure of knowledge. Therefore, this section provides insights and tools from research projects of CRC 768 that support knowledge management. This CRC768 knowledge managment tool-kit conatains …

  • Survey to identify knowledge management problems
  • Success and failure studies from industrial and service corporations
  • Socio-technical Model with disciplines-specific approaches for KM

Innovation requires Knowledge [Management]!

With the recent changes in industries, work, and organizations, the management of knowledge (KM) is becoming more complex. The identification of relevant and available knowledge is becoming more challenging, since knowledge is often widely distributed among various places and actors within and between organizational units.
[Check the Knowledge Managment within your Department!]

In this use case, we illustrate these current changes, opportunities and challenges by analyzing a fictional case study of a product-service company. We address different, interconnected perspective: a technical, a social and an organizational one. We offer examples and learnings from our case studies as well as methods that you can apply in your company
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